Warranty

Warranty Information for PC Components

Thank you for choosing our PC components to power your computing experience. We stand behind the quality of our products and want to ensure your satisfaction. Please read the following warranty information carefully.

Limited Warranty Coverage:

Our PC components are backed by a limited warranty to be free from defects in materials and workmanship under normal use for a specified period. The warranty period varies by component type and is detailed below:

  1. Processors (CPUs): Covered by manufacturer.
  2. Graphics Cards (GPUs): Covered by manufacturer.
  3. Memory Modules (RAM): Covered by manufacturer. 
  4. Storage Drives (HDDs, SSDs): Covered manufacturer.
  5. Motherboards: Covered by manufacturer.
  6. Power Supplies (PSUs): Covered by manufacturer.

Warranty Exclusions:

The limited warranty does not cover the following:

  1. Misuse or mishandling of components.
  2. Unauthorized modifications or repairs.
  3. Damage caused by overclocking beyond manufacturer specifications.
  4. Compatibility issues with non-standard hardware or software configurations.
  5. Natural disasters, accidents, or external causes.

Obtaining Warranty Service:

If you encounter any issues covered by the warranty, please follow these steps:

  1. Contact our Customer Support Team: Reach out to our dedicated support team through [support@Levelup-me.com] to initiate the warranty process.
  2. Provide Proof of Purchase: You will be required to provide proof of purchase, including the date and place of purchase.
  3. Return Authorization: If deemed necessary, a return authorization (RMA) will be issued for the component.

Our Commitment:

We are committed to delivering high-quality PC components that meet or exceed your expectations. In the event of a valid warranty claim, we will repair or replace the defective component at our discretion.

For further details regarding the warranty coverage for specific components, please refer to the product documentation or contact our Customer Support Team.

Thank you for choosing us. We appreciate your trust in our products.

Sincerely,

Level Up Middle East, Customer Support Team [Contact Information]