Support

Welcome to Our Support Center

At Level Up Middle East, we are committed to providing exceptional support to ensure a seamless experience for our valued customers. Our dedicated support team is here to assist you with any inquiries, technical issues, or concerns you may have. Please find the various support options below to connect with us.

Contact Information:

• Customer Support Email: support@Levelup-me.com
• Technical Assistance Hotline: +971 50 243 0251
• Live Chat Support: WhatsApp
• Visit Our FAQ Section: FAQ
  

 

Product Assistance:

 

• Get help with product information, specifications, and compatibility.
• Learn how to set up and use your purchased products effectively.

Technical Support:

 

• Troubleshoot issues with hardware, software, or system configurations.
• Receive guidance on driver updates, firmware installations, and performance optimization.

Order Inquiries:

 

• Track your order status and shipment details.
• Resolve issues related to billing, payments, or order modifications.

Warranty Claims:

 

• Initiate and track warranty claims for eligible products.
• Understand warranty coverage and exclusions.

Returns and Exchanges:

 

• Request returns or exchanges for products within the specified return policy.
• Receive guidance on the return process and any associated fees.

Customer Feedback:

We value your feedback as it helps us improve our products and services. Please take a moment to share your thoughts, suggestions, or concerns via our [Customer Feedback Form].